We want our users to be happy with RotaBee, and provide support seven days a week, using the following methods.

• Telephone questions and troubleshooting
• Email queries
• Online support, including
• co-browsing – where we work together on your data whilst coaching on the telephone, and
• "net meeting" – where we give either impromptu refresher training or simple "show and tell" answers.
• Online self help: we are continuing to develop a range of training materials, instantly available via our website, so that customers may research RotaBee features. These include:
  • a product "quick tour"
  • module specific tours
  • module specific detailed tutorials
  • help key word search
  • Frequently Asked Questions (FAQ)
  • wizard-assisted functions.

How to get RotaBee...